22 June 2011 – Hyundai South Africa would like to issue a firm warning to all South African consumers to be aware of a scam currently being circulated in the market. This scam is falsely using the Hyundai and Budget Insurance brands to ‘trick’ consumers into providing their details for insurance cover in hopes of ‘winning’ a new Hyundai Getz.
“Hyundai South Africa is not running any competition in the market together with Budget Insurance currently,” says Albrecht Grundel, operations director at Hyundai South Africa. “Therefore, any person contacted with regards to being ‘randomly selected’ from the Hyundai database to win a new Hyundai Getz, is to please report this immediately to Hyundai’s call centre on 086-142-7222.”
Hyundai have recently become aware of false material circulating in the market that gives the appearance of being sent from Hyundai South Africa’s head office and the company’s CEO. “This material states that a consumer has won a Hyundai Getz 1.4 GL A/C Manual Sport,” adds Grundel. “The material then goes on to state that the consumer needs to contact the Budget Insurance claim officer, to be given a 6.5% discount on their monthly insurance premiums for the first 2 years – obviously with the intent of extracting the consumers personal details.”
This promotion is absolutely false and is in no way endorsed or being undertaken by Hyundai South Africa. “In fact, when consumers read the material they will pick up the inconsistencies, whereby the name of our CEO is wrong and our head office numbers and address are incorrect.”
“Hyundai South Africa has raised this matter directly with the SAPS and we will explore other legal options available to us. Additionally, we have contacted Budget Insurance directly to alert them to this scam to ensure they can alert their customers immediately too.”
Consumers should be advised that all competitions and promotions being undertaken by Hyundai South Africa will always be displayed on the Hyundai South Africa Facebook page ((http://www.facebook.com/#!/HyundaiSA).
“We urge consumers to ensure that they verify any competition details through this channels or alternatively, to please always contact the Hyundai SA call centre to verify the details of any competition, to ensure that you do not divulge any personal information as a result of these types of fraudulent scams,” concludes Grundel.
About Hyundai Automotive South Africa
Hyundai Automotive South Africa, an entity of the Hyundai Motor Company, was selected as the Global distributor of the Year in 2005 and forms part of the Associated Motor Holdings group locally. Since inception, Hyundai SA has established a network of almost 100 dealerships in Southern Africa, including Namibia, Swaziland and Botswana. Hyundai has a wide range of products and have a particularly good name for maintaining high customer service standards. Hyundai is the fastest growing automotive brand in the world, and have developed a strong brand amongst the South African motoring public.
In fact, Hyundai South Africa had two vehicles nominated as finalists for the 2011 Wesbank/SAGMJ Car of the Year Award – namely, the Hyundai iX35 and the 6th generation Hyundai Sonata - evident of the brand’s ongoing local growth and market uptake. Our mission is to grow our brand on a reputation built on integrity; recognisable style, reliability and superior build quality.
For further information please contact:
Albrecht Grundel Operations Director, Hyundai South Africa Tel: 011 372 0800 Email: albrechtg@hyundai.co.za | Candice de Lange Orange Ink Tel: 011 704 3894 Email: candice@orangeink.co.za |
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